UX design for NHS patients

Maynard A

Doing UX design for emotional users, people who are in pain, uncertain, anxious, upset etc (like a lot of patients are), people who are more likely to make mistakes, overlook information and act irrationally has its own challenges. This approach with the new nhs platform has helped create some interesting UX principles. A real problem will be brought to the table, the approach explained, and delegates will explore what kind of solutions they find.

Total Page Visits: 241 - Today Page Visits: 1